Opera Alley in Downtown Tacoma is where the early 1900’s newspaper publishing establishment turned wedding, and events venue aptly named “The Press Room” is located.

The Chamber held the first Chamber After Hours of the new year there on January 16, and neither the venue nor the crowd disappointed.

Over 100 guests registered and turned out to connect, build relationships, and learn more about the individuals and organizations that make the Tacoma-Pierce County region great.

With eclectic decor, comfortable furniture, and twinkling multi-colored lights, it felt like an extension of a New Year's Eve party! Jonz Catering, The Press Room’s exclusive catering and bar service vendor, provided delicious food and beverages for the attendees to enjoy while networking.

Downtown Tacoma Partnership‘s retail advocate, JD Elquist, spoke alongside Chamber president and CEO, Andrea H. Reay. Both shared how lucky Tacoma is to have a venue such as The Press Room to bring folks together for many occasions.

Reay said, “We cannot thank our venue host [The Press Room] enough for opening their doors to us...We are grateful to our Chamber ambassadors, staff, community, and members [of the Chamber] for making tonight so memorable.”

Mixing and mingling in such a welcoming and cozy space was a wonderful way to spend an otherwise gloomy Thursday night. Thank you again to our venue sponsor, The Press Room. You can find it located at 704 Court C Tacoma, WA 98402 (also known as Opera Alley) or follow their socials media platforms Facebook and Instagram.

Issued By: Tacoma Pierce County Chamber 
Date Issued: 1/15/2025 
Proposal Due Date: 2/14/2024 ​

Overview 
 
The Tacoma Pierce County Chamber is seeking proposals to design an accelerated cohort-based entrepreneurial training curriculum tailored for individuals and teams in the manufacturing sector. This program aims to equip participants with the tools and strategies needed to innovate, scale, and thrive in the manufacturing sector. The target participants: startups, businesses looking to scale beyond home incubation, and small to medium size businesses looking to scale capacity and workforce.  
 
The accelerated cohort model will focus on fostering collaboration, peer learning, and rapid application of concepts in a structured yet intensive timeline. ​

Scope of Work 
 
The selected vendor will develop a training program that includes: 
1. Cohort-Based Structure: A collaborative learning environment designed for peer-to-peer engagement and knowledge-sharing. 
2. Accelerated Timeline: A compressed schedule (e.g., 6-12 weeks) with regular sessions to deliver impactful learning without long-term time commitments. 
3. Core Focus Areas: 
• Entrepreneurial fundamentals (e.g. business development, capitalization, marketing, accounting, administration). 
• Manufacturing-specific topics: lean operations, supply chain management, innovation, equipment acquisition, and quality control systems. 
• Integration of advanced manufacturing technologies (e.g., automation, additive manufacturing, Industry 4.0). 
• Strategies for scaling and sustainability. 
4. Practical Applications: Hands-on activities, real-world case studies, and capstone projects tailored to participants’ manufacturing challenges. 
5. Support Materials: Development of digital and print resources, including slide decks, participant guides, facilitator manuals, and assessment tools. 
6. Delivery Method: Adaptable content for hybrid learning (in-person and online sessions) to maximize accessibility. ​

Deliverables 
 
• Cohort model framework, including session schedules and learning objectives. 
• Curriculum materials (presentations, exercises, case studies, and guides). 
• Facilitation guide for program leaders and mentors. 
• Program evaluation toolkit for participant feedback and program improvement. ​

Proposal Requirements 
 
Respondents must submit the following: 
1. Experience and Expertise: Overview of experience in entrepreneurial training and accelerated cohort-based program design. 
2. Proposed Approach: Description of how the program will address the needs of the manufacturing sector within the accelerated timeline. 
3. Work Plan and Timeline: Detailed timeline with milestones and deliverables. 
4. Budget: Itemized cost proposal for curriculum design and development. 
5. References: At least two relevant client references. ​

Evaluation Criteria 
 
Proposals will be assessed on: 
• Relevant experience and demonstrated expertise (30%) 
• Innovation and practicality of the proposed approach 20%) 
• Feasibility of the timeline (20%) 
• Cost-effectiveness (20%) 
• References and past performance (10%) ​

Submission Details 
 
Proposals must be submitted electronically by [February 14th by 5:00pm Pacific Time] to: 
[email protected] 
 
For inquiries, please contact: 
Ryan Spence  
[email protected] 
 
The Tacoma Pierce County Chamber reserves the right to reject any or all proposals or request additional clarifications. ​

Why Horizons Matters
​
In a rapidly evolving economic landscape, making informed decisions is crucial. At Horizons, we bring together top-tier economists, industry experts, and community leaders to shed light on the data, trends, and innovations that will shape Tacoma-Pierce County—and beyond—in the coming year. 

Powered by Membership 

​Horizons isn’t just an event--it’s an expression of our commitment to serving and empowering the Tacoma-Pierce County community. As part of the Tacoma-Pierce County Chamber, your membership fuels initiatives like these, enabling us to spotlight economic drivers, champion local businesses, and foster a thriving business environment for everyone. ​

Reserve Your Spot 

​Ready to see beyond the horizon? Secure your seat at Horizons Economic Forecast 2025 and join us in steering the future of Tacoma-Pierce County. ​

Don’t miss this opportunity to start your new year—and new strategy—on a high note. By connecting data, insights, and collaboration, we can create a more prosperous future for our entire community.
 
Stay tuned for more speaker announcements and session highlights in the coming weeks via our social media! ​

On December 18, 2024, more than 350 business, nonprofit, and community leaders gathered to celebrate the season and strengthen the ties that bind us together at our annual cocktail party honoring elected officials. This year's reception was a dazzling evening of connection and celebration.

Guests joined us at the iconic LeMay-America's Car Museum, where they enjoyed delicious food and beverages, stunning ice sculptures, intricate paper cranes, and captivating calligraphy artistry. The ambiance was festive and elegant, providing the perfect setting for meaningful conversations and new connections.

During the VIP Hour, Chamber President and CEO Andrea Reay and Board Chair Kierra Phiffer recognized the remarkable contributions of exiting Pierce County Executive Bruce Dammeier. In her remarks, Reay highlighted Dammeier’s dedication to the community, emphasizing his role in fostering growth and collaboration throughout Pierce County.

The evening was made even more special by the vibrant mix of leaders in attendance, including prominent public officials, business executives, and nonprofit champions. The opportunity to mingle, share stories, and celebrate the season together showcased the strength and unity of our community.

A heartfelt thank you goes out to our incredible sponsors for their generous support and to everyone who attended and contributed to the event's success. Your participation and enthusiasm make events like these possible.
​
As we welcome the new year, we encourage you to stay engaged with the Chamber’s upcoming events and initiatives. Together, we will continue to build a thriving community for all.

2024 was a year of impact, progress, and innovation for the Tacoma-Pierce County Chamber and the South Sound business community. From advocating for businesses to fostering leadership and supporting creative entrepreneurs, we accomplished so much together. Here are our top 10 highlights from 2024:

This year marked an incredible milestone--140 years of the Chamber being the unifying voice for businesses in Tacoma-Pierce County. For over a century, we have championed economic growth, supported leaders, and strengthened our region. All the while, the Chamber has continuously evolved to meet the changing needs of the Tacoma-Pierce County business community. Thank you for being part of this legacy!

Access to capital is a major challenge for small businesses, but we made a difference. Through partnerships like Kiva, the Chamber facilitated $983,000 (and counting) in 0% interest microloans to help small businesses grow and thrive. These loans fill a critical funding gap for emerging entrepreneurs in Pierce County that can help make businesses, rather than break them.

The Pierce County Business Accelerator (PCBA) program continued to empower over 450 BIPOC, veteran, and women-owned businesses. By providing coaching, training, and technical resources, the PCBA fostered innovation and opened doors to wealth-building opportunities for diverse business owners. It is a travesty if you missed the PCBA Showcase this year as it was stupendous; filled with amazing food, wonderful business ideas, and business owners who embody the spirit of the South Sound in their work.

Inspired by solutions explored during our Aspire Intercity Leadership Conference, the Good Neighbor Village project is now underway. By 2030, it will provide permanent housing and supportive care to 257 chronically homeless residents in Pierce County, restoring dignity and stability to our community members.

Spaceworks Tacoma continued to elevate our region’s creative economy by connecting creative entrepreneurs and artists to economic opportunity. This year, the program invested $41,860 in local artists, delivered training to creative entrepreneurs, and facilitated rotating public art installations across Tacoma. Spaceworks is transforming commercial spaces and creating new opportunities for artists and creative entrepreneurs to thrive.

Our events reached new heights this year, welcoming 4,936 attendees across meetings, forums, and signature events like the Horizons Economic Forecast and Happy Hour Business Expo. These gatherings fostered connections, celebrated successes, and inspired collaboration among local leaders.

The Chamber led advocacy efforts to address critical business challenges and drive policy change:

• Protecting key transportation projects like the Puget Sound Gateway.
• Supporting workforce development and manufacturing growth.
• Promoting policies that encourage housing construction and public safety.

 
These wins helped create a stronger, more resilient business environment for the South Sound.

The Chamber and the Manufacturing Industrial Council for the South Sound partnered with local businesses to establish the Tacoma Manufacturing Incubator. The program is aligned with Chambers commitment to support entrepreneurship and the State’s goal to double manufacturing within a decade. 
 
The Tacoma Manufacturing Incubator will create scalable manufacturing spaces, support capacity building for existing businesses, and develop a manufacturing centered curriculum designed to empower manufacturing startups with a pilot cohort scheduled for 2025. The launch of the incubator is funded in part by the Washington State Department of Commerce and the City of Tacoma. 

The World Trade Center Tacoma connected local businesses to global opportunities through international trade missions and educational programs. This year, businesses benefited from partnerships forged in East Asia, helping the South Sound remain competitive on the global stage. World Trade Center Tacoma also conducted its annual flagship event, the World Trade Center Tacoma Globe Awards, in September, which recognized excellence in international trade. 

We continued investing in leadership development through programs like the Business Leadership Academy and the foundation of the Candidates Academy. By equipping future leaders with skills, mentorship, and connections, we are building a strong foundation for the next generation of business and community leaders.

As we celebrate these milestones, we are excited for what lies ahead. Together, we will continue to strengthen our economy, foster innovation, and empower leaders in the South Sound. Thank you for being part of this incredible journey—cheers to a bright year ahead!

Holiday Cafe, located in Downtown Puyallup off West Pioneer Avenue and South Meridian, is a cafe that both parents and their children can enjoy. Owner Nichole Thacker acquired the building earlier this year and spent the last six months working with her ‘village’ renovating the space to transform it. Thacker’s village is comprised of her Church small group, her family and friends, and her employees. She said, “the whole vision behind ‘we are a village’ is we are not called to do life alone. We need [each other], we need people, and I hope that you can find that here.”
 
Walking in you can drop your children off in the play area before stopping at the register to place your order. Holiday Cafe offers a variety of food and beverages to select from on its menu. Because the space has high ceilings and many windows it is bright, spacious, and welcoming. There are various soft seating options along with stools along a half wall overlooking the play area if you’d prefer watching your children as you enjoy your order.
 
At the Chamber facilitated ribbon cutting ceremony was Mayor Jim Kastama and City Manager Steve Kirkelie of the City of Puyallup.
 
“The City of Puyallup used to be a sleepy town where folks would have rather gone outside of the city for leisure. It is because of places like [Holiday Cafe] that this town is really turning around and becoming vibrant,” said Mayor Kastama.
 
Printed on the cafe’s storefront is a statement that reads, “celebrate something daily.” The Chamber is grateful to celebrate this opening with Thacker and her village and continue to celebrate successes every day in the business community.  
 
Holiday Cafe is located at 103 West Pioneer, Puyallup, WA 98371. Be sure to follow its journey on Facebook and Instagram.

Soulberry Coffee House is celebrating its one-year anniversary serving the community from its location on Court A between S. 24th and 2nd Street. This hidden gem is a safe, welcoming space, where everyone can enjoy a freshly brewed caffeinated beverage or a carefully curated, non-alcoholic creation. It’s a place where students can go to study, friends and families can gather, musicians can play, and meetings can take place.
​
“We wanted an atmosphere that feels like magic once you walk-in. That is what we have. When you step through those doors, it is magic,” said Terri Quintana-Jessen, owner and head roaster.
 
With dozens of varieties and brands of beverages, as well as beverage additions, there is something for everyone. Quintana-Jessen put a lot of time and effort into finding her products and is proud to offer them.  
 
“The beauty of a mocktail is you can come in at 9:00am and sip on something with no ill-effects," she said when asked about the Soulberry experience.
 
A month after acquiring the building, Soulberry Coffee House opened its doors to the public, but chose to keep its presence under the radar. It has been a year since that date, and it is now a fully functioning coffee house by day, and dry speakeasy by night.
 
Because the mocktail market is still relatively new, especially in Tacoma-Pierce County, Quintana-Jessen has been sought out by hotels in the area to consult for them on their non-alcoholic beverage menus. Quintana-Jessen capitalized on her advantage of having non-alcoholic beverage-specific knowledge and will soon be offering a full-service N-A Consulting business.
 
Soulberry Coffee House offers a thoughtfully designed menu, from rich espresso shots and creamy lattes to calming artisan teas. Each drink reflects the essence of third-wave coffee roasting—prioritizing sustainability, top-tier quality, and a deep appreciation for the coffee bean’s journey.
 
The Chamber is thrilled to celebrate Soulberry Coffee’s one-year anniversary and congratulates Quintana-Jessen on her journey of extensive research and professional growth. Quintana-Jessen is a graduate of the Pierce County Business Accelerator program and is one of the leading nonalcoholic cocktail bars in the State.

Soulberry Coffee House is located at 2310 Court A Tacoma Wa 98402. You can also follow the Soulberry Coffee House for updates on Facebook and Instagram.

For 140 years, the Tacoma-Pierce County Chamber has been a member-powered organization serving as a bridge to Pierce County residents, local businesses, public officials, and the government. The Chamber celebrates the shared progress and meaningful relationships that have been fostered over the years, and remains committed to building an inclusive, equitable, and prosperous South Sound community. 
 
Join the Chamber’s highly engaged and ever-growing community today: www.tacomachamber.org/join.html.  
 
Stay up to date with the Tacoma-Pierce County Chamber by subscribing to the Chamber’s newsletter, and following the Chamber on Facebook, Instagram, LinkedIn, Twitter / X, and YouTube. ​

On Tuesday, December 3, 2024, Spaceworks Tacoma proudly celebrated the graduation of its Fall 2024 Business Plan Cohort. 
 
The 12-week Business Plan Cohort serves as the cornerstone of the Spaceworks Incubator program. Designed for entrepreneurs who have already tested their product or service in the market – whether with friends and family, online platforms, like Etsy, or physical storefronts – the program equips participants with the tools they need to thrive. By the end of the program, participants have successfully completed a business plan and delivered a final pitch, marking a significant milestone in their entrepreneurial journey.
 
What sets this program apart is its emphasis on community. With a cohort model, the Chamber and Spaceworks team can foster collaboration and emotional support bidirectionally, whether it be from peer-to-peer or participant-to-mentor, ensuring they are never alone on their path to success. Graduates join a network of over 400 alumni and become part of a growing business and arts community eager to support their success.
 
This cohort exemplifies the values that make Tacoma a vibrant place to live and work. Their dedication demonstrates a deep commitment to their community and showcases not only a creative entrepreneurial spirit but also compassion and leadership. Their impact extends beyond the products and services they provide, shaping Tacoma into a more dynamic and connected city.      
      
Follow Spaceworks on Instagram and Facebook to learn more about the impact it is making in Pierce County.

The Tideflats Subarea Plan recently reached a critical milestone with a unanimous recommendation for adoption from the Tideflats Steering Committee. This landmark decision marks the culmination of seven years of collaborative planning between the City of Tacoma, Puyallup Tribe of Indians, Port of Tacoma, Pierce County, and the City of Fife.

"This is a historic achievement in our journey towards a sustainable and prosperous future for Tacoma. The unanimous recommendation for adoption of the Tideflats Subarea Plan by the five-government Tideflats Steering Committee is a testament to the power of collaboration and shared vision,” said Mayor Victoria Woodards. “Over the past seven years, our collective efforts have led us to a plan that harmonizes industrial growth with environmental stewardship, addresses community needs, and ensures the long-term resilience of our region. The Tideflats Subarea Plan is a model for future planning in industrial areas, and we are proud of the work that has been accomplished by the Tideflats Steering Committee. I also want to extend my appreciation to our business community and stakeholders who contributed their time, expertise, and passion to shape this plan. Together, we are paving the way for a brighter, greener future."

The Tideflats Steering Committee, comprised of elected representatives from each of the five partner organizations, was convened in 2018 to guide the development of the Subarea Plan. The plan balances industrial growth with environmental protection, community needs, and the long-term resilience of the region.

The steering committee's efforts have been bolstered by thousands of community comments, countless staff presentations and expert analysis, and the perspectives of diverse stakeholders. These include neighborhood organizations, business interests in the Port of Tacoma, and members of the Tideflats Advisory Committee. This achievement would not have been possible without the dedication, engagement, and collaboration of the broader community.

“I am incredibly proud of the work that we have accomplished on the Tideflats Subarea Plan. Five governments and multiple stakeholders came together in partnership to develop the best possible plan for all stakeholders,” said Council Member Kristina Walker. “The outstanding collaboration that has gone into this work enabled us to integrate vital environmental goals and improvements to transportation infrastructure that will reduce our carbon footprint and help us transition to cleaner energy sources in the Tideflats. I want to share my sincere appreciation for everyone that has weighed in on this project and helped to ensure that we took a coordinated approach to problem-solving. I have no doubt that our robust stakeholder dialogue will ensure the long-term success of this plan.”

The Steering Committee's recommendation will be transmitted to the City Council and Tacoma Planning Commission. The Planning Commission will conduct a public hearing and comment period in early 2025 and is expected to provide their recommendations to the City Council in Spring 2025, followed by City Council consideration and possible adoption in Summer 2025.

Details on the Tideflats Subarea Planning Project are available here.

Community members with questions about this project can contact Stephen Atkinson at [email protected] or (253) 905-4146.

The Barlow Gallery now has two stunning locations in Tacoma with the second recently opening in the art-centric Hotel Murano off Broadway Street. Hotel Murano is known for its private collection of art from around the world spread throughout the entire lodging; even the name was taken from the Murano Island in Italy, famous for its glass making. The Barlow Gallery is the icing on the cake perfectly intertwined with the rich history on display within the building.
 
The Barlow Gallery exhibits a variety of media produced by over 20 artists from the region alongside global artists, including jewelry by Joel Arellano Castillo, photography by Dean Burke, mixed media by Vallary Swington-Marsalis, and paintings from Javan McGriff. The Barlow Gallery lists the art for sale both in the gallery and online, and is an excellent resource for individuals decorating a space, who may need a gift, or who are active patrons of the arts. The gallery’s new location within the Hotel Murano is just off the main lobby and it offers a cozy space with sunshine filtering in to showcase the beautiful canvases, jewelry, sculptures, and more creations that are available to enjoy.
 
The Tacoma-Pierce County Chamber was invited to celebrate the grand opening of the second gallery space and was joined by dozens of artists whose pieces were on display. The grand opening was also attended by members of the Downtown Tacoma Partnership, and TV Tacoma was present to cover the festivities.
 
Ron Stevenson, co-founder, website manager, and photographer for the Barlow Gallery, along with Rachel René, co-founder and manager for the Barlow Gallery were joined by Thomas Pavlik, the general manager of Hotel Murano who was happy to speak on the opening of this Gallery.
 
Pavlik noted being grateful that Ron and Rachel had chosen his hotel to be the home of the second Barlow Gallery and that it wouldn't make sense to be on display anywhere else than inside the Hotel Murano.
 
“The creative economy is a driving force in Tacoma-Pierce County,” said Chamber President & CEO Andrea Reay, in her opening remarks. “We are very lucky to have such a vibrant community, and the Chamber recognizes this through our Spaceworks program. It is so wonderful to see how many local artists have procured art to go on display here in the Hotel Murano.”
 
The newest location of the Barlow Gallery is located at 1320 Broadway, Tacoma, WA 98402. You can also follow the Barlow Gallery for news and updates on Facebook, Instagram, LinkedIn, Twitter / X, or Pinterest.

The Pierce County Business Accelerator (PCBA) program is designed to equip budding entrepreneurs with the skills and knowledge needed to take their business ventures to new heights. As the two most recent PCBA cohorts have reached their graduation milestone, we are thrilled to celebrate with them and welcome them as Chamber members.
 
In the PCBA program, participants undergo a six-week class designed to provide them with new skills and mentorship to guide in their entrepreneurial journey, enabling them to navigate challenges and seize opportunities. It's not just about the skills learned during the program; it's also about the optimism and connections it provides.
 
Graduates find value in the relationships formed during the program, and we are excited to provide more networking opportunities as they work to continue to grow and thrive. As these graduates embark on the next stage of their entrepreneurial journeys, we take a moment to celebrate them and all their achievements.
 
View photos from the Cohort 19 & 20 graduations below and learn more about the Pierce County Business Accelerator at www.pcba.biz!

On November 14, 2024, the Tacoma-Pierce County Chamber hosted a graduation luncheon for the 46th Business Leadership Academy (BLA). This cohort included 20 participants with diverse backgrounds from across the South Sound.
 
The BLA of Tacoma-Pierce County, sponsored by the Chamber and Pacific Lutheran University, is a regional community leadership program founded in 1978. BLA is an opportunity for current and emerging leaders to engage with the business community while developing leadership skills and interacting with exemplary leaders in the field.

Over the course of nine weeks BLA participants:

• Develop leadership skills and create personalized leader development plans
• Connect with exemplary leaders making a significant impact in our business community
• Collaborate with other current and emerging leaders in the 2024 Business Leadership Academy class
• Launch a community project designed to bring tangible benefits to the local area
• Gain deeper insights into the region, leaders, its leadership landscape, and key decision-making processes
• Visit organizations that add to the vitality of our region
• Craft their own Call to Action for engaging as a leader in our community

 
The Chamber and members of cohort 20 are especially grateful for the contributions and leadership of Dr. Catherine Pratt, Resident Assistant Professor, PLU School of Business. The majority of the participants, prompted by Tacoma-Pierce County Chamber’s Chief Executive Officer, Andrea Reay, shared their appreciation for Dr. Pratt, their fellow cohort members, and additional leaders who helped shape the course of the program.
 
“This was impactful and appreciated. Thank you for your leadership and coordination, Catherine and Andrew.”
 
“Catherine was wonderful – great instructor; very supportive of us as a group and individually.”
 
“I have had the opportunity to be enrolled into a few different versions of a leadership academy. This is one of the more well-run courses, and the information shared in class to supplement the reading was great.”
 
“I am so thankful that I was able to be a part of this class. It has helped me to see the strengths that I didn’t see, as well as areas that I want to improve and learn more about.”
 
“This program has made me a better person.”

If you are interested in participating in the next Business Leadership Academy, please contact Andrew Parks, Technical Assistant & Program Coordinator.

Small Business Saturday is an annual event that takes place nationwide on the Saturday following Thanksgiving. This year it falls on Saturday, November 30, and presents opportunities for small businesses to encourage their community to shop small in anticipation of the holiday season.

Tools and Resources for Small Business Owners

Originally founded by American Express in 2010 as a way for small businesses, devastated by the financial crisis of 2008, to increase web and foot traffic to their organizations. Since its inception, consumers have spent an estimated $201 billion with small businesses on Small Business Saturday. This season marks the 15th anniversary of the campaign, and American Express has released new marketing resources for business owners.
​
In addition, the U.S. Chamber of Comme4rce has released social media materials and guides for small business to help make the most of the event:

• How to Sign Up for the Small Business Saturday 'Shop Small' Map
• How Any Business Can Make the Most of Small Business Saturday
• 5 Consumer Insights That Will Help You Connect With Customers On Small Business Saturday and During The Holiday Season
• AI Prompts to Prepare for Small Business Saturday

Economic Outlook for the Holiday Season

Designating a day in their honor reminds us that small businesses rely on our patronage during critical consumer shopping seasons as well as year-round. This year, support for small businesses is especially important as consumers are expected to spend $191 less at small businesses this holiday season, a 40% downturn from last year, as rising costs and continued inflationary pressures are causing a pull back on spending.

This could cause a strain on small businesses who rely on holiday sales to drive profit, as 61% say holiday revenue is a key factor to the success of their business, according to data from Quickbooks.

However, while total consumer spend is expected to be down, the positive outlook for small businesses this season is that consumers remain loyal to supporting and shopping small. Nearly half of consumers (47%) said a key reason they choose to shop at a small business over a larger retailer is their desire to contribute to their communities and support overall entrepreneurial success.

Benefits of Shopping Small

Keeping dollars circulating in local economies is a big benefit of Small Business Saturday. Almost half of every dollar spent at a local business recirculates throughout the local economy, compared to just 13% for chain stores, according to the American Independent Business Alliance.

The items found in small businesses are often made by hand in small batches, resulting in one-of-a-kind pieces. Local stores are often able to offer customized products, hands-on service, and other personal touches that big box stores simply cannot. In fact, 52% of consumers say they purchase from small businesses to find unique gifts or offerings that can't be found at big retailers.
Additionally, consumers who are looking to avoid the stressors of holiday shopping are favoring small businesses with 1 in 3 consumers noting a desire to avoid crowded or busy big retail stores during the holiday shopping rush in favor of shopping small.

Shopping Small in Tacoma-Pierce County

Many small businesses are already preparing for the influx of consumers who are eager to shop small on November 30, and there are a number of local events taking place that Tacoma-Pierce businesses and consumers can participate in this season.

• A few stores on 11th Street in downtown Tacoma are hosting a Small Business Day Extravaganza on November 30 from 10am-8pm, with specials, pop-ups, and treats for guests.
• Consumers can also attend the Black Night Market-Holidaze  at the Tacoma Armory from 2-8pm, and select from vendors offering art, fashion, snacks, music, and more from local BIPOC members and makers.
• In downtown Puyallup, Window Walk and Wassail will have holiday-themed window displays, refreshments, gifts, and more for visitors in the area.

If you’re unable to shop on Small Business Saturday, there’s a number of events taking place in early December to choose from.

• The Downtown Tacoma Partnership is hosting a Holiday Haul Crawl from December 3-14, featuring a series of events and interactive engagements for consumers to shop with glee and cross-off their gifting needs following Small Business Saturday and in early December.
• On December 1, from 11am-5pm, Midsommar Bakery is hosting a Tacoma Winter Market, for consumers to pick up pastries and treats, alongside art, photography, clothing, tea and more, inside the Sons of Norway center on 1106 S. 15th Street.
• The Tacoma Sunday Market will be hosting a vintage-focused market on Sunday, December 1, from 11am-4pm, with clothing, art, jewelry and other wares, plus food, drink, music, photo booths and live workshops.

Shopping Small Online

With the growth of the digital economy, more entrepreneurs are starting or moving their businesses online. This year, many consumers plan to shop equally online and in-person for the holidays (compared with only 26% who say they plan to shop primarily in-person and 23% who say they plan to shop primarily online).

Social media is becoming a popular platform for small businesses to market and sell their products. Over half of small business owners (52%) say they plan to use social media platforms in order to sell products or services this holiday season—more than any other platform, including their own website. Facebook, Instagram, and TikTok are top social platforms of choice for both small businesses and their customers.
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The Tacoma-Pierce County Chamber is proud to support small businesses in our region. As you shop for gifts this season, don’t forget about the numerous small businesses that support your local economy and employ your friends and neighbors.  

The Pierce County Business Accelerator (PCBA) Showcase, held on November 13, 2024, at the Washington State Fairgrounds Expo Hall, was a vibrant celebration of entrepreneurial spirit and innovation. The event marked the culmination of three years of dedication and hard work, as over 60 businesses proudly showcased their achievements after graduating from the PCBA program.
 
The showcase provided a platform for PCBA graduates and entrepreneurs to exhibit their products and services, network with industry professionals, and connect with potential customers. The diversity of businesses on display was awe-inspiring, ranging from custom balloon sculptures to cutting-edge cleaning solutions, and from beauty supplies to dynamic business marketing companies.

Ralph Mitchell, founder of Beprepared2treat, is one graduate who was in attendance with a unique business. Mitchell’s organization was founded upon his background of 27 years as a physician’s assistant and travel nurse. His organization centers on training people on how to deal with the immediate trauma of gun violence in order to stop the bleed and prevent a fatality.
“We need to be prepared,” said Mitchell. “Box stores, Home Depot, Target, all of them need training so they know how to pack a wound, apply pressure, and operate in different scenarios in order to force critical thinking skills to kick in.”

One of the standout features of the event was the eclectic array of culinary delights. Attendees were treated with offerings from some of the region's most exciting food entrepreneurs. Between the creative cookies, baked goods, pizza, BBQ, and savory treats, there was something for everyone. Josh Barsh of Seven Sons was on site with his mother Denise. Barsh originally learned about the PCBA program from his aunt.

“It was great going through the class and absorb all the learning around how to get my paperwork for planning in order, how to find funding, how grants operate and how to apply to them as well,” said Barsh. “It was wonderful for me as I planned out my schedule because I was able to meet with other business owners and learn how they schedule their day.”

Jan Parker, a graduate of the first PCBA cohort, was also in attendance marking her team’s third appearance at the PCBA Showcase.

“People who are interested should take the program. It’s free, has great networking, and grant opportunities,” said Parker. "Definitely a good experience.”

The vibrant atmosphere of the showcase attracted over 200 attendees, including entrepreneurs, investors, and community members eager to support and engage with the local business community. The event offered a unique opportunity for networking, as participants had the chance to forge valuable connections, sample diverse products, and gain insight into the innovative ventures emerging from the south sound region.

As we look back on another year of the PCBA program, we are left behind a palpable sense of achievement and community spirit. The showcase not only celebrated the businesses that had successfully completed the accelerator program but also served as a testament to the region's entrepreneurial resilience and creativity. The event reinforced the importance of fostering a supportive ecosystem for local businesses, highlighting the potential for growth, collaboration, and prosperity within the vibrant business community of Pierce County.
 
PCBA is a program of Pierce County funded through an allocation from the American Rescue Plan Act (ARPA). For more information visit pcba.biz.

Are your current closets not serving your needs? Maybe you know you need a closet remodel but don’t know where to start?
Look no further: Inspired Closets can help!

Now proudly serving the Pierce County community from its new location in Fife, Inspired Closets offers organizational solutions for many parts of the home. With established locations in Bellingham and Kirkland, Owner, Paul Valley, is thrilled to expand its footprint.

"When I was a teenager, I loved cleaning the garage. I can still remember the feeling of a recently swept, completely organized garage. It was like a breath of fresh air to me,” said Valley. “I am a genuine fan of clean and uncluttered spaces, and I have made it my life's work to use my passion for organization to help others live less cluttered stressful lives.”

At the Inspired Closets showroom, visitors can explore a variety of room displays that inspire creativity and solutions for your own space. From walk-in closets and pantries to mudrooms, laundry rooms, and garages, you’ll find ideas to fit your lifestyle and needs. The Inspired Closets team is knowledgeable, approachable, and just as passionate about creating clutter-free, functional spaces as Paul is. They’ll guide you step-by-step through the process, making your closet or home organization project feel effortless and achievable.

Stop by the new showroom in Fife today to meet the team and start designing the space of your dreams. Inspired Closets Tacoma is ready to help you transform your home, one room at a time!

Inspired Closets is located at 3202 20th Street East, Fife, WA 98424. You can also follow them for news and updates on YouTube, Facebook, Instagram, or connect with owner Paul Valley on LinkedIn.

On November 6th, the Hilltop District in Tacoma and the Tacoma-Pierce County Chamber celebrated the grand opening of Girls Hearts on Fire’s new office in the heart of the Hilltop community.

Girls Hearts on Fire (GHOF) is a community center dedicated to empowering young women aged 10-18 by offering solace, opportunity, sisterhood, and economic advancement. The organization serves multiple age groups through its thoughtfully designed programs: Sparks (5th grade), Flames (middle school), and Blazes (high school).

Founder and Executive Director Cecily Croskey was joined by family, friends, and community members for the celebration.
“I wish there was something like this when I was that age,” shared Jessica Johnston, the November Chamber Ambassador of the Month and Director of Court House Square & KSP Building. “It would have been so helpful and filled that gap.”

The event included a special blessing of the building by Vicky Buford, a GHOF Board of Directors member. Guests explored the welcoming space, which was described as bright, cozy, and delightfully aromatic—thanks to the organization’s signature fragrance, Sweet Inferno. Created by Croskey, the scent is available as a candle for purchase on the GHOF website.

Girls Hearts on Fire has been a beacon for young women in Tacoma for over a decade, celebrating its 10-year anniversary earlier this year with the Decade of Dreams: Igniting Hearts for 10 Years Gala. This summer, GHOF hosted a series of engaging events including hair-braiding workshops, picnics, hot yoga sessions, and candle-making classes.

At the heart of GHOF’s programming is a powerful mission: to empower young women through leadership, life skills, and entrepreneurship.
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If you have a young woman in your life that could benefit from joining the GHOF Club, be sure to head to its new community space at 901 S 11th Street, Tacoma, WA, 98405 or follow them via social media on Facebook, Instagram, LinkedIn, or X to learn more. 

Results from a nationwide public opinion poll indicate chambers of commerce are vital to the prosperity of their communities. The Harris Poll survey, conducted on behalf of the Association of Chamber of Commerce Executives (ACCE), finds 81% of U.S. adults agree that their local chamber of commerce is a trusted resource and partner for businesses. Around nine in 10 feel that their local chamber has an impact on growing the local economy (90%) and addressing challenges within their community (88%).
 
“The poll’s findings assert the crucial role chambers of commerce play for businesses, economies and communities,” said Sheree Anne Kelly, ACCE president & CEO. “Chambers are trusted and innovative organizations. As a result, we are seeing tremendous momentum to bring even more bold leadership and lasting impact on the communities we serve.”
 
Key findings of the poll include:

• Chambers are Trusted: 81% of U.S. adults agree that their local chamber is a trusted resource and partner for businesses. 90% feel that their local chamber has an impact on growing the local economy.
• Chamber Membership Strengthens a Business’s Reputation: 64% of adults who are familiar with their local chamber are more likely to purchase goods and services from a business that they know is a member of their local chamber. 63% of these adults are more likely to recommend that business to someone else.
• Chambers Serve Businesses and Communities: 76% of U.S. adults agree that local chambers are stewards of a strong local economy. 74% believe local chambers create jobs and promote local community development. 72% believe local chambers play a key role in addressing community challenges.  
• Business Owners See the Value: 65% of business owners see their local chamber as an advocate for initiatives and policies that are in the best interest of their business. 62% believe the chamber supports the growth and prosperity of their business.
• People Want to Learn More About Their Local Chamber: 70% of U.S. adults wished they knew more about the work their local chamber does in the community. Specifically, they are most commonly interested in learning more about the type of impact local chambers have in their community (49%), more general information about chambers of commerce (43%), and which local businesses are members (42%).

Methodology

This survey was conducted online within the United States between September 5-9, 2024 among 2,075 adults (aged 18 and over) including 141 respondents who are business owners (i.e., employed with a title of CEO, partner or owner) by The Harris Poll on behalf of the Association of Chamber of Commerce Executives (ACCE) via its Harris On Demand omnibus product.

Data were weighted where necessary by age, gender, race/ethnicity, region, education, marital status, household size, household income, [employment], and political party affiliation, to bring them in line with their actual proportions in the population. Respondents for this survey were selected from among those who have agreed to participate in our surveys. The sampling precision of Harris online polls is measured by using a Bayesian credible interval.  For this study, the sample data is accurate to within + 2.5 percentage points using a 95% confidence level.  This credible interval will be wider among subsets of the surveyed population of interest. 
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All sample surveys and polls, whether or not they use probability sampling, are subject to other multiple sources of error which are most often not possible to quantify or estimate, including, but not limited to coverage error, error associated with nonresponse, error associated with question wording and response options, and post-survey weighting and adjustments.
Additional insights can be found at acce.org/poll. Questions about the study may be directed to Jen Pruden ([email protected]), communications manager, resources and benchmarking, at ACCE.

About ACCE

ACCE is the professional society supporting the individuals who lead local, regional, statewide and international chambers of commerce and related business and economic development organizations. Its membership includes more than 1,600 business/civic organizations worldwide, representing more than 9,000 professionals. The association provides members with information resources, thought leadership, education programs, original research, benchmarking and access to a network of peers. ​

Are you searching for the perfect place to entertain your little ones or host their next party? Look no further! Charlie’s Safari Family Fun Center officially opened its doors in Central Tacoma, marking the occasion with a ribbon-cutting ceremony hosted by the Tacoma-Pierce County Chamber this November.
 
The owner, Rob Jones, who lives in Ruston, purchased the indoor safari-themed business that was originally based in Lacey, Wash., and brought it to Tacoma this year on the backside of the Michael’s Plaza. The ribbon-cutting was led by Andrea Reay, President and CEO of the Chamber, Jones’s children, Charlie’s Safari staff, Chamber members, November Chamber Ambassadors of the Month: Bob Hays and Jenny Tharp, and Chamber members Elisabeth Albers from the Point Defiance Zoo and Aquarium, and Sergio Lopez, Branch Manager at Washington Federal.

A Place for Family Fun and Community Impact
Charlie’s Safari is committed to providing a safe, engaging environment for children and families. The center offers a variety of attractions, including play areas, bounce houses, an arcade, air hockey, and a snack bar. For adults, there’s a refreshment center responsibly serving beer and wine.

Beyond fun and games, Rob Jones and General Manager, Meghan Krissak, are dedicated to making a positive impact in the community.
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“We believe strongly that as you get more, you give more,” said Krissak.

The team is partnering with the Tacoma Housing Authority to create programs like job fairs, visitation support for families involved with Child Protective Services, and summer and winter break camps to support parents during school holidays. Organizations interested in collaborating are encouraged to reach out through Charlie’s Safari website.

Inclusivity at the Core​

​Charlie’s Safari also embraces diversity and representation. While the original safari mascot remains part of its branding, the team introduced new characters with a range of skin tones to reflect the diverse community it serves.
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Make time to visit Charlie's Safari Family Fun Center on 3610 S Pine St Ste A Tacoma, WA, 98409 , or follow it on Facebook or X, for recent news and updates.  You can read more about Charlie's Safari Family Fun Center in a recent article from the Tacoma News Tribune.

Impacto Notaría & Multiservicios​ celebrated its grand re-launch and anniversary in early November alongside the Tacoma-Pierce County Chamber. The event brought together family, friends, partners, community members, and local leaders, including Tacoma City Councilmember Olgy Diaz and Mi Centro, a Chamber member-partner.

Owner Yadira Morales chose November 2, 2023, as her original opening day for a deeply personal reason: Día de Muertos (The Day of the Dead), a meaningful holiday that honors her family’s traditions. Rooted in these values, Morales’s new office is a perfect reflection of her journey. Its walls are adorned with handmade art from Mexico, alongside personal touches like Harry Potter memorabilia, showcasing her creative spirit.

Before founding Impacto Notaría & Multiservicios, Morales shone as a rhinestone artist. Her talent for adding sparkle to apparel fueled her entrepreneurial drive. With the unwavering support of her family, she shifted focus and pursued her dream of building a notary business to serve her community.

Her journey has been nothing short of inspiring. In just a year, Morales completed two office moves, graduated from the Pierce County Business Accelerator program, and solidified Impacto’s brand with a hummingbird—a symbol of free spirit and strength.

Please join the Chamber in congratulating Impacto Notaría & Multiservicios on one year of making an impact, and if you are looking for an honest, hardworking, professional to help in a variety of service areas, be sure to contact Impacto Notaría ​& Multiservicios via its website, at its location on 1105 Tacoma Ave S Tacoma, WA, 98402, or via social media on Facebook or Instagram.

Chamber Chief Executive Officer and President Andrea Ray recently attended the Chamber 100 Fall Conference in West Palm Beach, Florida, where she joined fellow leaders from across the country to discuss key updates from the U.S. Chamber of Commerce. The conference provided a comprehensive look at the U.S. political landscape, economic forecasts, and federal policy changes that could shape the future of business and growth in America. 

Big Conversations, Big Impact

​The Chamber 100 brought together committee members from across the country and some of the most influential voices in business and policy. Notable speakers in attendance included Jamie Dimon, Chairman and CEO of JPMorgan Chase; Suzanne Clark, President and CEO of the U.S. Chamber of Commerce; Neil Bradley, Executive Vice President and Chief Policy Officer of the U.S. Chamber of Commerce; and Tevi Troy, author of The Power of Money. These discussions offered attendees a deep dive into the intersection of business strategy, federal policy, and the broader economic trends that will shape the country’s future.

Protecting Business in a Divided America

​One of the central themes of the conference was the growing political and cultural polarization in the U.S. and its impact on business. In a climate where partisan divides seem to be deepening, the business community faces new challenges in policies that promote growth and stability. Newly elected and returning official need to focus on pro-growth policies that:

• Preserve a competitive tax code
• Secure new trade and investment
• Support a larger and more skilled workforce
• Embrace the economy of the future
• Address growing and unsustainable federal debt

Speakers discussed how to prepare for the next administration, and whether a divided Congress can find the will to compromise for the good of the economy. The consensus was clear: in times like these, the business community must act as a unifying force, providing a rational and trusted voice for prosperity in the face of division. 

​The Importance of 3% Growth

​Perhaps the most pressing issue discussed at the conference was the importance of achieving sustained economic growth. Speakers emphasized that a growth rate of 3% isn’t just an ambitious target – it’s critical for the long-term health of the economy. At this rate, American’s economy would double in size by the time someone born today reaches their early 20s. In contrast, a 2% growth rate would push this milestone into their mid-30s. Therefore, public policy plays a pivotal role in creating the conditions for this kind of growth. Pro-growth policies that preserve a competitive tax code, secure new trade deals, support workforce development, and tackle the country’s growing federal debt are essential to ensuring that growth remains strong and sustainable. 

Growth Beyond the Numbers

​Economic growth is often measured in percentages, but its real-world impact is much broader. Speakers at the conference were apt to point out that sustained growth improves lives in tangible ways. It can create jobs, raise wages, and help businesses thrive during times of uncertainty. It also fuels innovation and increases productivity, which in turn leads to power prices and more choices for consumers. For instance, a modest increase in productivity – only 0.5% – could reduce the federal deficit by $1.2 trillion over the next decade. This demonstrates how powerful even small improvements can be over time. Economic growth is more than numbers on a page; it’s about giving all Americans the opportunity to succeed. 

Moving Forward Together

​As the conference wrapped up, it was very clear that the road ahead will require collaboration, innovation, and most importantly, shared political will. With the right policies in place, the business community can drive the kind of growth, even when incremental, that benefits everyone. But it will take all of us – business leaders, policymakers, and citizens – to ensure that the future we create is one of opportunity, prosperity, and shared success. 

The Tacoma-Pierce County Chamber (TPCC) proudly presents its 2024 Annual Impact Report, a comprehensive look at its efforts to drive economic vitality, advocate for businesses, and foster an inclusive and equitable South Sound. This year’s report highlights the Chamber’s deep commitment to empowering local businesses, supporting community leaders, and building resilient, sustainable growth across Tacoma-Pierce County. 
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“Every achievement in this report reflects our collective strength and shared purpose,” said Andrea Reay, President and Chief Executive Officer, TPCC. “We’re grateful to our members and partners who support our mission and enable us to champion a future where every business and individual can thrive in the South Sound.” 

• Strengthening Small Business Access to Capital: Recognizing access to capital as a critical barrier, the Chamber enabled over $983,000 in zero-interest microloans through Kiva. The Pierce County Business Accelerator, an essential program fostering opportunity, supported 450 BIPOC, veteran, and women-owned businesses, empowering diverse entrepreneurs to achieve sustainable growth and innovation. 

• Cultivating Future Leaders and Advocates: The Chamber’s Candidates Academy returned this year, guiding local leaders through the process of public service and advocacy. Partnering with Pacific Lutheran University, the Chamber also hosted its 45th Business Leadership Academy, fostering skills essential for resilient, community-centered leadership. 

• Driving Environmental and Economic Excellence: The Chamber launched the Environmental Excellence Business Awards to honor local businesses dedicated to sustainability and stewardship. Aquagga and Radius Recycling were recognized for their leadership in sustainable practices, reinforcing the Chamber’s commitment to a greener South Sound. 

• Convening for Community Impact: Over the past year, nearly 5,000 community members, business leaders, and advocates gathered at Chamber-hosted events. Signature programs like the Aspire Intercity Leadership Conference and Horizons Economic Forecast brought forward critical conversations, strengthening community networks and driving innovation. 

• Championing Infrastructure and Economic Resilience: Through the Manufacturing Industrial Council, the Chamber advanced key projects like the Tacoma Tideflats Subarea Plan. Set for adoption in 2025, this initiative will protect industrial lands, foster sustainable development, and secure federal investments critical to South Sound’s future. 

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The Tacoma-Pierce County Chamber invites community members, stakeholders, and business leaders to explore the full 2024 Impact Report, available on the Chamber’s website. ​